CROFTS ESTATE AGENTS MAKES THE SHORTLIST 03/03/2015

 

Crofts Estate Agents has been shortlisted in the East Midlands Region of the biggest estate & letting agent awards scheme in the UK, known throughout the industry as THE ESTAS.

 

Crofts Estate Agents has been recognised for its outstanding customer service to its clients by the largest and longest running award scheme in the UK residential property industry.

 

THE ESTAS determines the best estate & letting agents in the country through research carried out amongst customers who are asked a series of questions about the service they have received from their agent.  This years’ competition saw 25,000 surveys completed by agents customers.

 

Agents have been shortlisted in 22 regions around the UK.  The regional and national winners will be announced by Phil Spencer, the TV Property expert at the 12th annual ESTAS ceremony at the Hilton Park Lane 17th April.  Phil Spencer said “I think these awards help us all to focus on customer service for the greater good of our own businesses as well as the wider industry.  We must all drive standards higher, raising the bar in terms of the quality of advice we offer and the level of customer care we deliver”. 

 

Simon Brown, who owns The ESTAS says “Its client feedback which determines who is shortlisted and ultimately who wins that makes the ESTAS so valuable for agencies.  It takes a lot of commitment to enter the ESTAS and to make it to the shortlist is a great achievement in itself”.

 

Alex Chesterman, Founder & CEO of headline sponsor Zoopla Property Group said “This is our sixth year of sponsoring the ESTAS and we are delighted to be once again supporting this key industry event. The ability to collect and act on customer feedback is essential to the success of any business and rewarding those who provide the best service in the industry, as these awards do, is perfectly aligned with our business. Congratulations to all those shortlisted this year”.

 

The Awards are organised by Awards for Business Ltd.  www.theestas.com

For more information contact Awards For Business on 01892 610245.

NEW PROPERTY PORTAL LAUNCHES JANUARY 06/11/2014

A new property search service with hundreds of thousands of UK properties to buy or rent will be launching in January 2015. 

 

That new service will be called OnTheMarket.com. It is by far the most serious challenger in recent years to the portals duopoly operated by Rightmove plc and Zoopla Property Group plc. Indeed, many commentators and agents believe that it has the power to disrupt that duopoly permanently.

 

More and more estate and lettings agents all over the UK are deciding to move the advertising of their properties away from one of the current portal leaders and to display them all at OnTheMarket.com.

 

That means it will immediately become a "must view" place to search for property, not least because the vast majority of the properties on the portal will have been effectively removed from Rightmove or Zoopla/Primelocation.

 

The importance of the "user experience" will be paramount. The property search will be slick, simple, fast and state-of-the-art. No clutter from irritating and distracting third party ads. No spam mail. No spurious online valuation tools. No unnecessary information over-load. Just hundreds of thousands of UK properties to buy or rent at all price points all across the UK.

 

Every property you'll see at OnTheMarket.com will be on the market with a locally-based estate or letting agent with expertise on the ground. Property seekers, vendors and landlords alike will have the confidence that they can speak face-to-face with the estate and letting agents who are marketing any of the properties.

 

As an additional reassurance of the quality of its offering, OnTheMarket.com will be the only portal to be endorsed by both the National Association of Estate Agents and the Association of Residential Letting Agents.

 

There are still two months to go before OnTheMarket.com is due to go live. For the time being, its management is keeping under wraps some of the features of the portal for obvious reasons. But there is already such momentum behind the growth of agent support and already such a buzz around it that one thing is clear: if you're in the market to move home next January, you won't see all the properties on the market if you don't search at OnTheMarket.com
PART TIME MARKETING AND PUBLIC RELATIONS MANAGER REQUIRED 30/10/2014
Crofts are on the look out for a part time marketing and public relations manager. The role of the new employee would be to be in control of all press advertising, website editing and marketing. The person would need to be literate in computer programming, creative design and fully cohesive with all aspects of social media. A seasonal and annual programme of marketing would need to be produced and used across all medias at the same time and this would be the responsibility of the employee to do. If you want to be inspired and join and enhance our winning please apply for this position by emailing gary@croftsestateagents.co.uk or bring your full CV into our office at Crofts Estate Agents 62 St Peters Avenue, Cleethorpes.
JOB VANCANCY FILLED! 30/05/2013
Crofts Estate Agents are delighted to announce that we have filled our part time Job Vacancy. After a fabulous response where we received a colossal thirty CV's we short listed five candidates for interview. Our choice in the end was Vicki Parish an established and well known experienced sales negotiator with previous experience at BMH and Argyle. Vicki said 'I have always wanted to work at Crofts and have admired their professional and forward thinking approach to Estate Agency'. Never before formalising her qualification within the industry Vicki is now working towards achieving her NAEA technical award in Sales like all of her new compatriots. Gary Croft said 'We are more than happy to have a candidate like Vicki apply for the position and as good as the other candidates were Vicki's experience and reputation preceded her and made her the outstanding choice'. Vicki has now settled in well and looks forward to a bright future with Cleethorpes number one selling agent. 
Tougher new mortgage rules are a damp squib, claim lenders 11/07/2014
The effects of the new and tougher mortgage regime are being felt on the market – but in a subtle rather than dramatic fashion.

The Council of Mortgage Lenders says that all lending, other than remortgaging, was up in May – the first full month after the Mortgage Market Review.

The number of loans to first-time buyers rose by 9% in May compared to April, and was 19% higher than in May 2013. By value, lending to first-time buyers was up 11% on April and 30% higher than in May last year.

Both the number and value of loans to home movers increased month-on-month in May by 8%. Compared with May 2013, growth was up 9% by volume and 21% in value.

Overall home-owner house purchase lending in May rose 9% on April by both volume and value, with year-on-year growth in number of loans up 13% and 25% by value. Altogether there were 57,900 loans for house purchase.

Buy-to-let lending was up 4% in May compared with April, and 14% higher than in May last year.

Remortgaging dipped 18% on a monthly basis and by 26% annually.

Paul Smee, director general of the CML, said: “With May lending figures, we get our first glimpse at the effect the Mortgage Market Review has had.

“At least so far, the impact appears subtle, rather than dramatic. First-time buyers and home movers continue to be key drivers in market growth and their activity does not seem to have been noticeably disrupted. There was no cliff edge.”

Meanwhile, valuations firm e.surv – part of LSL – estimates that almost one in five approvals in June were to borrowers with a deposit of 15% or less.

That figure compares with one in nine last year.
Women have final say in property decision, say men 10/07/2014
The majority of men (80%) questioned by the Little House Company as part of their grassroots survey of households across the UK said they think a home purchase is ultimately the woman’s decision.

This is in comparison to 75% of women who answered the survey stating that they believe it is a joint decision.

What’s more, it seems women value the importance of emotional features such as the “wow-factor”, whereas men value the importance of practical and functional features, such as how much work the property needs doing to it.

Intangible factors such as the ‘feel’ of a property were important to 68% of female respondents, compared to only 15% of men who mentioned emotional factors as being important in the home-buying process.

On the other hand, 85% of male respondents mentioned practical concerns or features that influenced the home-buying process. Men were much more focused on the structure of the actual building, including respondent Robert Pringle who said he looks for “Interesting features on the building itself.”

“Men look for a property where they can have their own space. Like a 'man-cave' to keep their old vinyl in or work on a project…or to escape the wife and kids of course,” commented another respondent, Sylvia Day.

The majority of men surveyed also said that the condition of the property and the amount of work it would require were key concerns. Another recurring theme was the importance of security and safety in the home. Only 5% of female respondents mentioned safety and security as important factors.

Surprisingly, only 5% of respondents said that children played a role in the decision making process, and only 8% of respondents listed proximity to good schools as an important factor when choosing a home.

Interestingly, emotions are playing a larger part in the decision process this is despite men being more practical, they end up siding with the female decision maker who has often made a decision on feelings,” said Co-Founder of The Little House Company, Nick Marr.
Most sales going through at under asking price 27/06/2014

Only 7% of buyers are paying more than the asking price with the huge majority paying less, Rightmove said today.

Meanwhile, Hometrack this morning reported that house price rises are stagnating.

It said that while house price growth has continued this month, it is at half the rate three months ago.

Average prices rose by just 0.3% in June, while there was no rise at all in demand, measured by the number of new applicants.

Although time on the market has gone down, to 5.9 weeks, the percentage of asking price being achieved has slipped to 96.6% – lower than the last four months.

Hometrack said that it is a sign that agents are finding it harder to sustain price rises.

Richard Donnell, director of research at Hometrack, said: “Pent-up demand has been feeding into the market over the last 18 months, creating upward pressure on house prices.

“This trend now appears to be running out of steam, with no change in demand over the month.”

Hometrack now expects the rate of house price growth to slow down further – partly due to the Mortgage Market Review (MMR), and partly due to talk of interest rate rises.

Separately, Rightmove said that most people are paying under the asking price, despite talk of an over-heated market – and despite sellers jacking up their prices by nearly 8% in the last year.

Rightmove said it believes most buyers will continue to negotiate under the asking price, because of the MMR making it more difficult to get loans.

However, unlike Hometrack, Rightmove did say that the gap between asking price and selling price is narrowing.

The portal made its remarks after the NAEA claimed that in May, 19% of properties were sold at over the asking price.

The NAEA said that buyers who could not increase their offers risked being priced out of the market – although it did add the warning that the MMR could slow down sales.

But Rightmove has made it clear that its own findings and figures look as though the market in general is a very long way from over-heating.

It said that 72% of buyers in England and Wales paid under the asking price in the past 12 months. Even in London, 53% of buyers paid less.

Nationally, says Rightmove one in five (21%) paid exactly the asking price and 7% paid over.

The portal has based its figures on a poll of over 6,000 people who bought a property in the last year.

Miles Shipside, Rightmove director, said: “Talk of a national housing bubble is unfounded.

“Even in London, over half of buyers paid under the asking price.

“Although people are putting in offers under asking price and are still doing so in the current market, from our data we know that the discount from asking to sold price has narrowed.

“In 2012 properties achieved around 95% of the asking price, and in 2013 this average figure increased to around 97%.

“The Mortgage Market Review’s more stringent criteria makes it likely that people will continue to offer less than the asking price, especially if the new rules mean they are offered a lower mortgage than they were expecting.”

In a third report, there were 41,757 mortgages lent last month for house purchase by the big high street banks.

While this was steady compared with April, it was down from the 48,412 approvals in January.

The figures are reported by the British Bankers Association.

Asking prices set new record, says Rightmove 19/05/2014
Asking prices for properties new to the market have risen by almost £10,000 in the last month, driven by London where asking prices have shot up an extraordinary £4,405 per week so far this year.

The Bank of England said it is ready to step in, with governor Mark Carney saying he will intervene on mortgages if it is thought necessary. Mortgage ratios to salaries could be capped, and Carney also said that the Bank is monitoring the Help to Buy scheme.

Rightmove said this morning that the 3.6% increase – equivalent to £9,409 – was the largest rise ever in May.

The average asking price in England and Wales is now £272,003 – a new record high.

It means that the average price of a property coming to the market is now 8.9% higher than a year ago, and is the highest annual rate of inflation since October 2007 when it was 10.4%.

In London, the annual rise in asking prices is 16.3% – which Rightmove described as “frothy”.

In parts of London, the annual rise is more than this – for example, in Tower Hamlets, new asking prices are 43.1% higher than a year ago, and in ten boroughs the annual rises are over 20%.

One agent, Ben Butler of Morgan Randall in Canary Wharf, which is in Tower Hamlets, said: “One property sold in December for £425,000 and in March an identical property in the same building sold for £575,000 – a £150,000 difference in just a few months.”

However, it is London that is distorting the 10.4% annual increase across the country. Removing London from the equation, the rise is 4.9%.

The disparity between London and the rest of the country is also highlighted by the pattern of increases so far this year: the average asking price in London is up by nearly £80,000 so far in 2014 (£4,405 per week) but by £1,521 elsewhere.

While all regions have shown annual rises in new asking prices, in the north the change is just 0.1% and in the west midlands it is 2.8%.

Across all regions of Britain outside the south and East Anglia, asking prices are still below their previous peaks.

Rightmove says that buyer demand is very strong, with email inquiries sent to its agents up by nearly 20% compared with a year ago.

Seller activity has, by comparison, dipped slightly, with the number of properties coming to the market down by 1% compared with April.

The average estate agent has 62 properties on its books, says Rightmove, and time on market is around 75 days.
LANDLORDS REQUIRED 19/11/2013
Crofts now required more landlords to keep in supply our staggering database of clients requiring rental accommodation. Due to our prime location offices and our 7 Day a Week opening hours the applicants keep rolling in. We offer a complete management facility or a tenant find only service with first class delivery on all aspects. Call our office to see how we can take the wait off your mind and make the most out of your property investment!!
NEW LETTINGS MANAGER 04/10/2013
Crofts are delighted to announce the arrival of a new lettings manager in the form of Sue Hanson. Sue has experience in all types of property matters having worked in various roles throughout her career most formally with Joy Walker where whilst dealing with property sales Sue also single handedly ran the lettings department. Wanting to join a growing company and enhance her knowledge Sue has jumped at the opportunity to join a highly motivated and forward thinking office her at Crofts and is finding her feet quite nicely after just a couple of days. Sue is qualified in property sales having her NAEA technical award for sales and is already booked in to complete her award for Lettings also.
CONFIDENCE RETURNING 02/09/2013
Property sales are steadily increasing with no sign of a slow down, even through the normally quieter period of the school holidays. We have consistently had over a quarter of our stock under offer throughout 2013 allowing us to look to a brighter future. Prices are still not rising in our region but competition is returning to the open market and this could possibly fuel better prices achieved. The rental market is as buoyant as ever with properties being snapped up with the more discerning tenant now looking towards a more quality property. Crofts have a large list of potential buyer and tenants so if you are considering letting or selling your property then call Crofts for a free market valuation on 200666.
The Guild of Estate Agents 10/01/2012
The Guild of Professional Estate Agents. Through our national property centre - access the lucrative London and international investment market through our professional show rooms at Park Lane, Mayfair using state of the art technology, your property is available for sale 24 hours a day. All Guild members adhere to a strict code of conduct giving you complete confidence in your chosen estate agency every step of the way. Guild members are independent estate agents, their livelihood depends upon their success in selling houses - so you can be sure of their dedication and commitment. Guild members are experts in your local market place and able to advise you on local valuations, specific market trends and a wealth of other local information and conducts. The Guild members national network provides a comprehensive selection of properties for sale and national market place for selling your property. The national property centre on Londons Park Lane with over 2000 sq feet of show rooms and over 40ft of window frontage uses state of art of technology to display your property and provide access to the national and international market. Members of the Guild are ethical, professional and adhere to a strict code of conduct providing you with valuable reassurance as to the quality of their service. Not only do all members adhere to the Guilds own code of conduct but all the members of either the Royal Institution of Chartered Surveyors, the National Association of Estate Agents or the Ombudsman for Estate Agents - the only office of fair trading approved scheme in estate agency. Using our own search tool on the Crofts web page now enables you to search across the UK from over 600 member offices to find your dream home. Just select national under the search tool to access thousands of properties.
New Property Portal Onthemarket.com coming 26.1.15 22/01/2015
With the New Year comes the launch on 26 January 2015 of a major new UK property portal called OnTheMarket.com, which will compete head-on with Rightmove and Zoopla.

At Crofts, we pride ourselves on being progressive in our approach and we are delighted to have joined thousands of other prominent national, regional and local independent estate and letting agents in supporting the most important new venture of its type in many years.

We have reviewed our overall digital strategy and firmly believe that OnTheMarket.com will rapidly become a major player in the market and a “must view” destination for serious property-seekers.

The central OnTheMarket.com campaigns will complement local promotional activity by thousands of estate and letting agents across the country who are supporting the new portal. More and more agents are moving all their properties to OnTheMarket.com from other websites.

From Monday 26 January 2015, we shall be displaying all our instructed properties at OnTheMarket.com. The state-of-the-art website will provide the most uncluttered, user-friendly and modern UK property search service. Because the technology is new, OnTheMarket.com will adapt seamlessly to whichever type of device and screen size its visitors use. All screen space is used to present the properties looking their best.

Along with the majority of other local agents we shall no longer be advertising with Zoopla, but we shall continue to market all of our properties on Rightmove, which remains the UK’s largest property portal.

After extensive analysis of web traffic and the quality and quantity of leads generated for our selling and letting clients’ properties, we have decided that this combination of portals best serves the best interests of our clients in reaching the best quality prospective buyers and tenants. We shall also continue to market our instructed properties on our own website, www.croftsestateagents.co.uk, as well as working as closely as ever with our valuable database of registered buyers and tenants.